Privacy Policy

1. Introduction

BetGiant ("we", "our", "us") is operated by BetGiant Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Service"). Please read this policy carefully. By using the Service, you agree to the terms described here.

2. Information We Collect

• Account information — email address, display name, and password (stored securely).
• Usage data — pages visited, features used, simulation history, and prediction activity.
• Device data — IP address, browser type, operating system, and device identifiers.
• Payment data — billing information is processed by Stripe and is not stored on our servers.
• Communication data — any messages you send to our support team.

3. How We Use Your Information

• To provide, operate, and maintain the Service.
• To process payments and manage your credit balance.
• To personalise your experience and improve our AI prediction models.
• To communicate with you about updates, promotions, and support queries.
• To comply with legal obligations and prevent fraud or abuse.

4. Data Sharing

We do not sell your personal data. We may share data with:

• Stripe — for payment processing.
• Firebase / Google — for authentication and analytics.
• Law enforcement — when required by law or to protect our rights.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and all associated data at any time from your profile settings.

6. Cookies

We use cookies and similar tracking technologies to maintain session state and analyse usage. You may disable cookies in your browser settings, but some features of the Service may not function correctly.

7. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at support@betgiant.ai.

9. Children's Privacy

The Service is intended for users aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided us with data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the Service constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at support@betgiant.ai.